Refund Policy



On receipt of intimation from you, the refund or exchange process will be initiated by us under the following conditions;

1) Need to intimate us within 7 days of receiving the product(s) along with the proof of purchase.

2) The product should not be used and returned in good condition.

3) Product will be replaced if the product is damaged or faulty or if it is the wrong item that was sent. If the same product is not available in stock, you have the choice of selecting other product of same value.

4) The cost of shipping for replacing the product will be borne by us.

5) Products will not be exchanged or refunded due to wrong ordering and customers should check before placing an order.


Returns sent after the allowed period of time will not be processed.


Should you wish to arrange a return or refund please contact LFKV on 044 – 26566163 during business hours (Monday - Friday, 1000 to 1730 hrs)


All returns must be shipped to our office address at,

Life Focus Knowledge Ventures Pvt Ltd , 
No.228/3, V.G.P. Nagar, 
Mogappair West, 
Chennai - 600 037.